Privacy Policy

Privacy Policy

Last updated: February 25, 2026

This Privacy Policy describes how Viturea ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from viturea.com (collectively, the "Services").

Please read this policy carefully. If you have questions, contact us at support@viturea.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. The revised policy will be posted on our site with an updated "Last updated" date.

Information We Collect

Directly from you: We collect information you provide when you make a purchase, create an account, or contact our support team. This includes your name, email address, phone number, billing and shipping address, payment confirmation, account credentials, and any communications you send us.

Automatically from your device: When you browse our site, we automatically collect certain usage data including device and browser information, IP address, and how you interact with our pages. We use cookies and similar technologies to collect this data.

From third parties: We may receive information from service providers who support our site and operations, including our ecommerce platform (Shopify), payment processors, and advertising partners.

How We Use Your Information

We use your personal information to process and fulfill your orders, manage your account, arrange shipping, handle returns, and send order-related notifications. We also use it to send marketing communications (which you can opt out of at any time), prevent fraud, improve our services, and respond to customer support inquiries.

Cookies

We use cookies to power our site, remember your preferences, and run analytics. You can manage cookie settings through your browser controls, though disabling cookies may affect your experience on our site. Our site also recognizes the Global Privacy Control (GPC) signal — if enabled, we will treat it as a valid opt-out request for targeted advertising for that browser or device.

How We Share Your Information

We may share your personal information with third-party vendors who perform services on our behalf (such as payment processing, fulfillment, shipping, data analytics, and customer support), as well as business and marketing partners for advertising purposes. We may also share information as required by law, to enforce our Terms of Service, or in connection with a business transaction such as a merger.

We do not sell or share your personal information without your consent except as described in this policy.

We do not share mobile phone numbers with third parties for marketing or promotional purposes.

Children's Data

Our services are not intended for children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

Data Security & Retention

We take reasonable steps to protect your personal information, but no security measures are completely foolproof. We retain your information for as long as necessary to maintain your account, provide our services, comply with legal obligations, and resolve disputes.

SMS Communications

If you opt in to receive SMS messages from Viturea, we will use your mobile number solely to send transactional, informational, or promotional messages you have agreed to receive. Your mobile number will not be shared, sold, or disclosed to third parties for marketing purposes. To opt out, reply STOP to any message. For help, reply HELP or email support@viturea.com.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information. You may also have the right to opt out of the sale or sharing of your data for targeted advertising, restrict how we process your information, or withdraw consent where applicable.

To exercise any of these rights, contact us at support@viturea.com. We will not discriminate against you for exercising your rights and will respond in accordance with applicable law.

To opt out of marketing emails, use the unsubscribe link in any email we send you.

International Users

Your information may be transferred, stored, and processed outside of your country of residence. Where required, we rely on approved transfer mechanisms such as the European Commission's Standard Contractual Clauses for transfers outside of Europe.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: support@viturea.com